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How to: Allow Workfront to run Flash

Problem

Chrome has recently improved the way Flash is set up. Unfortunately, this means that even if you allowed Flash to run, your setting will have reverted back to default, which can cause issues within Workfront.  

If you have pages that do not seem to load, allowing Flash to run will likely resolve your issue.

Workaround

Turn on Flash in Chrome:

  1. Open Chrome browser and click this icon located next to your URL bar: Screen_Shot_2017-05-17_at_8.22.42_AM.png
  2. Select Settings
  3. Scroll down to the bottom and click Show advanced settings...
  4. Locate the Privacy section and click Screen_Shot_2017-05-17_at_8.26.40_AM.png
  5. There are 2 options for allowing Flash. You can choose the recommended setting and add Workfront to exceptions or you can choose just to allow Flash always.
    • Locate the Flash section and select Allow sites to run FlashScreen_Shot_2017-05-17_at_8.27.47_AM.png
    • Click Manage exceptions and add exception for [*.]workfront.com
    • Add exception for [*.]proofhq.com for opening the proofs

 

Status

Will not be fixed. Chrome specific.