Viewing Notifications in the Workfront Mobile App


Viewing Notifications

You can use the Workfront mobile app to view the same notifications that are displayed in Workfront on the web (as described in "Using In-App Notifications"). 

Viewing Notifications in the Mobile App

  1. Navigate to the Workfront home page.
  2. Tap Notifications.
    All notifications that you have not yet viewed are displayed.
  3. (Optional) To display all notifications, tap the More icon in the upper-right corner, then tap Show all.
  4. Tap the notification you want to view.
    The second time you access the Notifications area in the app, you are prompted to enable or disable push notifications.
    For more information about push notifications, see the following section, "Configuring Push Notifications."

Configuring Push Notifications

Unless you have disabled push notifications for the Workfront app on your device, Workfront sends you push notifications for any events related to the following categories:

  • Comments
    • Someone includes me on a directed update.
    • Someone includes my team on a directed update.
    • Someone comments on a thread I'm in.
    • Someone comments on one of my work items.
  • Approvals
    • I need to approve a document.
    • I need to approve a timesheet.
    • I need to approve an issue.
    • I need to approve a project.
    • I need to approve a task.
  • Requests
    • A comment is posted on my request.
  • Assignments
    • I'm set as the primary assignee of a task.
    • I'm assigned to an issue.
  • Subscriptions
    • Update is made to an item I am subscribed to. 

NOTE Push notifications are disabled if you log in to the mobile app using your Sandbox environment URLs. For more information about accessing the Preview Sandbox environment, see "Preview Sandbox Testing Environment." For more information about accessing your Custom Refresh Sandbox, see "Custom Refresh Sandbox Testing Environment."

To enable or disable push notifications on your device:

  1. Navigate to the Workfront home page.
  2. Tap the Menu icon in the upper-left corner of the page.
  3. Tap Settings, then enable or disable the Push Notifications option.

Accessing Items from Email Notifications

When receiving email notifications from Workfront on your mobile phone, you can open the items linked in the email in the Workfront mobile app by tapping the link in the email. 

For more information about receiving Workfront email notifications, see "Receiving Email Notifications."

For more information about opening links from emails and other applications on your mobile phone, see the "Sharing a Workfront Link from Another App" section in "Sharing Options in the Workfront Mobile App."

This article last updated on 2018-03-21 17:35:34 UTC