Follow
Unable to Add Subtasks to a Task

Question

When indenting a task to add it as a subtask to another task, the indent reverts back to the previous level. If going to the Subtasks tab of the would be parent task, the New Task button is missing.

Answer

The parent task has an approval process on it that must be removed before adding subtasks. Since the status of the subtasks roll up to the parent task, the approval process must be on one of the child tasks as opposed to the parent task.