Workfront Proof sends email notifications to your reviewers from a Workfront Proof email address such as notification@proofing.yourdomain.com. In order to ensure that your recipients' mail servers trust all Workfront Proof email notifications, you need to set up a Sender Policy Framework (SPF) record for your customized domain connected to the Workfront Proof account (for example, proofing.yourdomain.com).
To set up an SPF record, you will need to include the SPF record used for our primary domain.
- Add a DNS TXT entry for your domain with the following value:
v=spf1 a:mx.proofhq.com -all
Your email administrator or IT personnel can help you set this up.
TIP You can use the free tool at https://mxtoolbox.com/spf.aspx to review Workfront SPF records.
Thank you for taking the time to provide feedback. We appreciate and value your contribution to our site. Feedback provided here is regularly reviewed by our Product Documentation team. Please ensure your comments are specific to improving this help article. Any questions or requests outside this help article content should be directed to our Community User Forum or by submitting a ticket to customer support.