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Configuring Approval Decision Options

If you are using a Select or Premium edition plan, you can configure approval decision options in the following ways:

  • Change the name of the decision
  • Change the order of the decisions shown in the Proofing Viewer
  • Decide which decisions should display

The same custom decisions are displayed on all proofs created by Workfront Proof users in your organization. 

Configuring Decision Settings

  1. Click Settings > Account Settings.
  2. Open the Decisions tab.
  3. Make any of the following changes:
    • To hide a decision, click Hide to the right of the decision you do not need.
    • To rename a decision, click the decision name, edit it, then click outside of the box (or press Enter). Workfront Proof updates the name of the decision on all existing proofs in your system.
      IMPORTANT Retain the logic for a decision when you rename it. For example, the default decision "Rejected" could be changed to "New version required," but it should not be changed to "Send to Printers").
      If you would like to go back to the Workfront Proof defaults, you can click Restore default decisions

NOTE

  • The logic behind the decisions is used to calculate the overall status of a proof workflow if there are multiple decisions of various levels.
  • The decisions "Approved" and "Approved with changes" trigger the next stage in an automatic workflows.
  • If you rename a decision and you would like to verify the logic, you can click Activity in the left navigation panel and check your Activity log where the original decisions display in brackets.
    2016-12-20_1921.png

Creating Decision Reasons

Decision reasons are a good way of capturing additional decision information about a proof. 

  1. Click Settings > Account Settings.
  2. Open the Decisions tab.
    By default, reasons are available to all decision makers on your proofs, but you can restrict that to Primary decision makers only.
    Depending on your requirements, you can allow multiple reasons to be selected or you can make it a single choice list. You can also make reasons mandatory, which means that reviewers will have to pick a reason before they are allowed to save their decision on a proof.
    Reasons_setup.png
  3. In the Reasons section, click New reason.
    New_reason.png
  4. Type a title for the reasons section in the box that appears under Reason.
  5. If you want to include a text box, select Include text box.
  6. Click Save.
    reasons_setup_2.png
    The most important step is selecting the decisions that reasons should display on. If you forget to do that, the reasons are not going to show on your proofs.
  7. Check the boxes in the Display reasons column in the decisions list at the top of the page. You can select one or more decisions for your reasons.
    reasons_-_decision_selection.png

Creating a Post Decision Message

You can create a post decision message to display after a reviewer saves their decision on the proof. 

  1. Click Settings > Account Settings.
  2. Open the Decisions tab.
  3. In the Post decision message section, click Edit at the end of the Message row.
    You can also decide if you want the message to be displayed to all decision makers or if you want to limit it to the Primary decision maker.
    post_decision_message_set_up.png
  4. In the Display message column, specify the decisions this message should be displayed on.
    If you do not select at least one decision, the message will not show on your proofs. Be sure to check at least one box in this column.post_decision_message_set_up_2.png
This article last updated on 2018-10-03 20:09:14 UTC