You can display the path through which an issue has been submitted in the view of an issue report. The path indicates the Queue, Topic Group, and Queue Topic where the issue was submitted originally.

To apply this view to an issue list: 

1. Navigate to a list of issues. 
2. From the View drop-down menu, select New View.
3. In the Column Preview area, click Add Column.
4. Click the header of the new column, then click Switch to Text Mode.
5. Mouse over the text mode area, and click Click to edit text.
6. Remove the text you find in the Text Mode box, and replace it with the following code:
   displayname= Issue Path
   linkedname=direct
   namekey=displayQueueBreadcrumb
   valuefield=displayQueueBreadcrumb
   valueformat=HTML 
7. Click Save View.