- User navigates to their Workfront URL https://customerdomain.Workfront-ondemand.com
- They are redirected to the SAML login portal. This is the correct location.
- They enter their SAML username and password.
- They are redirected back to Workfront.
- Error: Let's try that again. The following fields are invalid: emailAddr cannot be null.
Incorrectly configured 'Map User Attributes'
FIX: This is caused by the Workfront SSO configuration > Map User Attributes. This has an attribute mapping for the email address with an incorrect directory attribute or default value. Remove this from the Attribute Mapping and Save.
NOTE: This error can be any of the Workfront User Attributes, it is not specific to emailAddr. It could be name cannot be null, or jobRole cannot be null, etc.