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Including Others on Updates

This replaces this: https://workfront.zendesk.com/knowledge/articles/217204087/en-us?brand_id=662728&return_to=%2Fhc%2Fen-us%2Farticles%2F217204087 

***THIS COULD NEVER BE COMING, BECAUSE THEY MIGHT "NOT" BREAK THE UPDATE STREAM AFTER ALL. THIS CONTAINS UPDATED INFORMATION ABOUT THE @ TAG NOT WORKING ON SOME OBJECTS ANYMORE; BUT THIS MIGHT BE FIXED IN 2017.3 - STAY TUNED. HUB STORY: https://hub.workfront.com/task/view?ID=58dbe8ad00040711002c7335d268b00c

TEST THIS TO MAKE SURE THAT DOCUMENTS ALSO LOST THE @ IN TAGGING AND THE AVATARS ARE ROUND FOR THEM, TOO!!!

The highlighted information on this page refers to functionality not yet generally available. It is available only in the Preview Sandbox environment.

When providing updates on a Workfront object, all users on the project team can see the information submitted. However, there may be times when a user who is not on the project would benefit from viewing comments. Rather than including the users on the project team, the comment can be shared with them from the update itself. To learn more about updating Workfront objects, see "Making Comments."

Users must have the proper email notifications enabled by the system administrator, as well as in their user profiles in order to receive the notifications. For details on how to enable notifications, see "Configuring Email Notifications."

To include others on an update:

  1. Begin updating a work item, as described in "Updating Work." 
  2. Click the Include others on this update icon, begin typing the name of the user or team in the provided field, then click the name when it appears in the drop-down list.


    Or

    Type the @ symbol in the update field, begin typing the name of the user you want to include on the update, then click the name when it appears in the drop-down list.

    The first name of the user displays in the Update Stream.
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  3. Click Update.
    Multiple users can be tagged in a message. All users shown in the Include others in this update field receive an email notification as well as an in-app notification of the update.

    Users included on the update are automatically granted View permission to the object, and can view and respond to the update comments made to the object.

    For information about the additional functionality that is available when updating a work item, see "Updating Work."