Workfront User Credentials vs. SAML User Credentials

Understanding Workfront and SAML users

This article focuses specifically on Workfront and SAML and does not cover other SSO authentication methods such as AD and LDAP.

Workfront credentials are stored in the Workfront database, where the user's email address is their Workfront username. Their Workfront password is also stored. These credentials are replicated in the Preview and Custom Refresh Sandboxes.

SAML credentials are stored in an external SAML system, such as Microsoft's ADFS. They are not stored in Workfront.

During user creation, Workfront detects if SAML 2.0 is configured and if it is, defaults to Only Allow SAML 2.0 Authentication for the user.

If during user creation the Send an invite email to this person box is checked, Workfront disables Only Allow SAML 2.0 Authentication and hides this option. Once Send an invite email to this person is checked, this is a non-SAML Workfront user.

After user creation, you have the option to edit the user and check Only Allow SAML 2.0 Authentication where the user and password are controlled by the SAML system and the user is no longer using Workfront credentials.

With this option checked, the user is only allowed to log in via SAML. When they go to the Workfront URL, they are automatically redirected to the SAML system asking for their SAML username and password.

This article last updated on 2018-06-04 18:12:56 UTC