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Push Notifications in the Mobile App

Currently, the Workfront mobile app shows all the in-app notifications, however, push notifications are only sent for certain actions.

This article documents the actions for which push notifications are sent.

The Upcoming Pushes details the push notifications soon to be available via the app.

User receives push notification when Push notification text Additional info
Comments/updates
User is included in a directed update/comment. <Username> left an update for you on < Object name> For all objects that are available in web
New comment is added to the update/thread user is included in. <Username> commented on an update you’re in For all objects that are available in web
Someone writes update/comment under user’s work item. <User Name> commented on <Object Name> Work item can be an Ad-Hoc task, task or issue
Someone comments on the user’s help request. <User Name> commented on <Object Name> All issues opened by user under projects that have "Publish as Help Request Queue" are considered help requests ~ the user should be the Primary Contact
Approvals
User is asked to approve an issue <Firstname> wants you to approve the issue: <Object name> The user, one of his teams or his role are marked as approvers in approval steps on the issue
User is asked to approve a task <Firstname> wants you to approve the task: <Object name> The user, one of his teams or his role are marked as approvers in approval steps on the task
User is asked to approve a project <Firstname> wants you to approve the project: <Object name> The user, one of his teams or his role are marked as approvers in approval steps on the project
User is asked to approve a timesheet. <Firstname> wants you to approve the timesheet: <Object name>  
User is asked to approve a document. <User Name> wants you to approve the document: <Document Name>  
Assignments
User is assigned to “work on” an issue. <First Name> wants you to work on issue: <Issue Name> This is for individual Users. Not Teams.
User is assigned to “work on” a task. <First Name> wants you to work on task: <Task Name> This is for individual Users. Not Teams.
Upcoming Pushes
Someone requests access for any object from user   For all objects that are available in web
One of users’ teams is assigned to work on task/issue