Trying to import a Kick-start sheet into Workfront errors with: "Whoops! Something went wrong. Your file was correct, but nothing was imported."
This error points to one of three things missing in the Kick-start file.
- The isNew column must be set to TRUE for all the items you want to import. isNew must be TRUE because you can only import New data with a Kick-start. You cannot Modify existing data via Kick-start. You can have other rows in the spreadsheet with isNew = FALSE but, these rows will not import.
- The file needs to have one empty row before the headers of your data start.
- The Excel sheet(s) need(s) to have the correct name(s).
When working with Kick-starts it's suggested to first download the Kick-start Template, populate it with the correct data and then import it back into Workfront.
Download the Kick-start Template:
- Click Setup
- Click System
- Click Kick-Starts
- Click Import Data
- Under Download a blank Kick-Start spreadsheet section, select the object type you're working with and click Download.
Populate this template with your data and import it in Workfront.