In an effort to update our platform to match our new brand and streamline the way our customers access their Workfront systems, we’ve recently added simplified URLs for all customers to access their Workfront instances.
When AtTask became Workfront in 2015, we knew our customers’ system access URLs (usually domain.attask-ondemand.com) would one day need to be updated to match our new name and brand. That day has come, and you and your team can now access Workfront via a new URL: domain.my.workfront.com.
NOTE The new URLs are now active and you can start using them right away. Both the old and new URLs will stay active to make your transition smooth, but we plan to fully replace the old access URLs by the end of 2018.
If you use a SAML SSO solution to help your users access Workfront, you must complete additional steps to ensure your custom metadata is retained. If you use the Workfront APIs, you must update them with the new access URLs to avoid service interruptions when we make the final transition on May 15, 2017. For more information about updating SAML 2.0 metadata, see "Updating SAML 2.0 Metadata in Your Identity Provider."
We encourage you and your teams to start using the new URLs to access Workfront. If your organization uses the Workfront APIs, please remember to update them with the new access URLs to avoid service interruptions when we make the final transition by the end of 2018.
NOTE All emails are linked to "<domain>.my.workfront.com". When you click on any link inside an email notification, you must log in a second time if you are logged in to "<domain>.attask-ondemand.com".
We will also be updating the Custom Preview sandbox URLs in the coming weeks and months. We’ll let you know when that change goes live, but when it does, the Sandbox URLs will transition from domain.cr1.attasksandbox.com, domain.cr2.attasksandbox.com, etc., to domain.sb01.workfront.com, domain.sb02.workfront.com, etc.
Summary of URL changes:
- domain.cr1.attasksandbox.com and domain.cr2.attasksandbox.com
domain.sb01.workfront.com and domain.sb02.workfront.com
As always, if you have any issues or questions about this change, please feel free to contact Workfront Support.
*Remove this article in a year (in August 2019) as part of the aging process. At that point it will be outdated.*