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Resetting Credentials for Another User

As a system or group administrator, you can reset usernames and passwords for other users.

Resetting Usernames

To reset a user's username:

  1. Navigate to the People tab.
  2. Select a user.
  3. Click Edit User's Info.
  4. Enter the new Email Address.
  5. Click Save Changes.

Resetting Passwords

To reset a user's password:

  1. Navigate to the People tab.
  2. Select a user.
  3. Click Edit User's Info.
  4. Click Reset Password.
    The Info page for the user is displayed.
    Screen_Shot_2018-01-17_at_2.36.57_PM.png
  5. Specify the following information to reset the password:
    Your Password: Specify your password.
    New Password: Specify the new user password.
    Confirm New Password: Specify the password again to confirm it.
  6. Click Save Changes.
This article last updated on 2018-02-28 21:26:01 UTC