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Understanding Team Requests

Understanding Team Requests

Team Requests are found in the People area in the Team Requests tab in a non-agile team. Agile teams do not have team requests.

The Team Requests tab shows the requests awaiting assignment for the team that is currently selected in the drop-down list. The number in parentheses indicates how many items are ready to be worked on.

A Team Request represents a pending work item that is not assigned to a specific user. Instead, it is assigned to a team, and any member of that team can volunteer to accept responsibility for the item. If a user volunteers to work on a Team Request, the user is accepting the work assignment as their own. The task is assigned to the individual user in addition to the team.

NOTE A Team Request should not be used for collaborative task assignments. If you need to assign multiple users to work together on a task, do this through Advanced Assignments and not through Team requests. For more information, see "Creating Advanced Assignments."

Understanding the Ready to Start and All Subtabs

There are two subtabs on the Team Requests tab: Ready to Start and All.

The Ready to Start subtab shows only tasks and issues that meet all of the following criteria:

  • All predecessors have met the conditions for their predecessor dependency types.
    For example, if the type of predecessor relationship is Finish-Start (predecessor task must finish before the dependent task can start), the predecessor must be marked as Complete.(For more information about predecessor dependency types, see "Dependency Types.")
  • The logged-in user is the person assigned to these tasks and issues (for Work Requests). Or the selected team is assigned to these tasks and issues (for Team Requests).
  • The project status is in a status of Current.
  • The Projected Start Date or Planned Start Date has passed or is scheduled to begin within 2 weeks from today's date (or no Projected Start Date or Planned Start Date has been defined).
  • The Handoff Date has already occurred or will occur within 2 weeks from the current date.

The All subtab shows all tasks and issues on current projects that are assigned to the logged-in user or all tasks or issues assigned to the team.

This article last updated on 2018-07-18 19:43:42 UTC