(Resolved) Issue with Proof Custom Messages

This issue has been resolved. 

Some customers are seeing issues with custom messages in the native and desktop proofing viewers.

When adding a custom message to a proof, the custom message field is grayed out and does not allow you to add a custom message. If you try to populate the field, the text disappears after entering a space character. 

if there is already a custom proof message from a template and you edit the field, that also clears the text from the field and reverts it to its default value. 

This article last updated on 2018-11-19 23:15:56 UTC