Follow
Duplicate approval processes showing in the Home Work List

Problem

You see more than one of the same approval in your Home Work List.Screen_Shot_2019-03-28_at_8.41.38_AM.png

Cause

You have been assigned to the approval as an individual user and as a member of a team.

Screen_Shot_2019-03-28_at_9.32.04_AM.png

Solution

The user setting up the approval process should ensure that any individual users added to the approval process are not members of any teams assigned to the approval process.

If you are assigned as an individual user and as part of a team and see the approval twice, you need to make a decision on only one of the entries.

This article last updated on 2019-03-28 15:36:04 UTC